5. Interaction with Salesforce.com. All data transferred to Salesforce.com using Dataloader.io is subject to the customer`s data protection agreement with Salesforce.com (for example. B, privacy policy, acceptable use policy and support requirements). Indeterminate licensing models require massive pre-investment investments and bind you to your decision for years to come. A subscription model gives you flexibility and encourages us to win your business year after year. At the end of each 12-month period, you can choose what to do next. 1.2 “Cloud offers” refer to MuleSoft`s proprietary web products and services that can be listed on an order form and then made available by MuleSoft via the customer connection to anypoint.mulesoft.com and other MuleSoft-designated websites, including associated offline components (but without solution components or third-party infrastructure). MuleSoft`s support and maintenance obligations are excluded: (i) software used on or in combination with hardware or software not specified in the documentation; (ii) the modified or modified software, unless it has been modified or modified by MuleSoft; (iii) software failures due to accidents, hardware failures, abuse or misuse; (iv) any version of the software for which MuleSoft`s support and maintenance services have been discontinued; (v) errors caused by third-party software not authorized by MuleSoft; (vi) evaluation software or other software provided free of charge (with other Premium and Select connectors as shown on MuleSoft.com; and (vii) open source versions of MuleSoft products; (viii) any software sold by MuleSoft under a separate agreement (z.B.

Dataloader); and (ix) Third Party Solutions Components, including certified and community connectors. 4. Customer data. MuleSoft maintains the security of cloud offerings in accordance with the following guidelines: www.mulesoft.com/legal/data_protection. MuleSoft may update this Policy if these updates do not significantly alter or alter MuleSoft`s obligations. All cloud offerings are SSAE 16 SOC 2 type 2 and reports can be shared with the customer upon request. MuleSoft complies with LEVEL 1 PCI-DSS and ISO 27001. In cloud offerings, MuleSoft does not store, monitor, control or directly verify customer data, including personal data (PII) and personal health information (PHI). The customer can set up the corresponding software settings based on the customer`s usage and security standards. MuleSoft will not (a) change the customer`s data, (b) will disclose the customer`s data, unless this is legally or expressly authorized in writing by the customer or (c) access to the customer`s data, except access to the service or technical problems.

The exchange of data between the customer and the components of third-party solutions (or by the customer between two or more components of third-party solutions) takes place exclusively between the customer and the respective supplier of third-party solution components. Yes, yes. MuleSoft`s pricing plan is consistent with its unique hybrid integration strategy in the field, integration-based uses and API application cases.